Global entry Reviews and Complaints

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Global entry Reviews

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  • Had Global entry card but treated like criminal



    Applied for and received a Global Entry Card. When I first used it at the Miami Airport I was detained for two hours, just enough time to miss my connection. After two hours in customs an agent called me to the window to say I was cleared. I then asked her why I was detained. The answer "I was detained but not charged five years previously but told that during my GOES interview I had lied about this. Number one, the question asked was if I was ever detained in a country I had traveled in which I wasn't, and number two, if there was a problem with my answer why was I issued a... More...
    (Government, Civil Services, Politics)
    Madtraveler's Picture   Madtraveler    0 Comments   Comments
  • CBP officer



    The CBP office administers in LAX doing the global entry interview are notorious abusive and lazy didn't want to work and expect to get my $100 sitting around. I had this Vietnamese male interviewer in LAX airport he was intimating and harass me during the entire interview after he find out that I am a flight attendant he said "how come you're not in uniform, all of you came in uniform thinking that you will get special treatment...... I told him that's my day off why do I have to show up in uniform. He kept raising his voice during the interview so the whole office... More...
    (Government, Civil Services, Politics)
    skylite's Picture   skylite    1 Comments   Comments

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